Terms of Service

These terms govern your use of CORA, the online accounting software at cora.financial. Please read them: by creating an account or using CORA, you agree to them.

1. What CORA is — and what it is not

CORA is software that helps you keep your own books: it reads bank statements, invoices and receipts, matches them to each other, and produces reports and sales tax figures.

We are a software provider, not your accountant, bookkeeper or tax adviser. Nothing in CORA is accounting, tax or legal advice. You remain responsible for your own records, for the returns you file and for the deadlines you meet. We strongly recommend that a qualified accountant reviews your annual figures.

2. Your account

• You must give accurate company details and keep them up to date.
• You are responsible for everything that happens under logins you create, so give access only to people who should have it and remove them when they leave.
• Keep your password to yourself. We recommend switching on two-step verification or a passkey.
• Tell us promptly if you believe someone has gained access to your account.
• An account is for one business or group of businesses. Do not resell access or share one login across separate companies.

3. What you may not do

• Use CORA for anything unlawful, or to record or disguise unlawful activity.
• Try to break into, overload, probe or reverse-engineer the service, or work around its limits and security.
• Upload malware, or content you have no right to upload.
• Use CORA to send unsolicited bulk email. Email from CORA is for your own invoices, quotes and reminders to your own customers.

If you break these rules we may suspend your account. Where we reasonably can, we will warn you first and give you the chance to put it right.

4. Price and payment

• $20 per company per month.
• $32.50 per month for a holding together with its operating company.
• $15 per company per month for every company beyond the ones your plan includes.
• $3 per company per month to remove the CORA mention from your outgoing email.
• $2 per company per month for payment links, plus the fees charged by the payment provider.
• $5 per company per month for a bank account in your own name, excluding the bank's own fees.

Prices are in US dollars and exclude any taxes that may apply in your own country. We invoice monthly in advance. Every invoice carries a payment link and is paid online by card; payment is due within fourteen days of the invoice date. We do not accept payment by bank transfer.

If an invoice is not paid on time you get a grace period of fourteen days, with a clear warning inside the software. After that we may pause access until payment is received. Pausing access does not delete your data, and it does not cancel what you already owe.

We may change our prices. If we do, we will tell you at least thirty days before the change takes effect, and you are free to cancel before then.

5. Cancelling

You can cancel at any time. Your subscription runs to the end of the period you have already paid for, and we do not refund part-months. Export what you need before that date — see clause 7.

We may end this agreement with thirty days' notice, or immediately if you seriously breach these terms. If we end it for our own convenience, we refund the unused part of what you have paid.

6. Your data belongs to you

Everything you put into CORA — your figures, documents, customers and suppliers — remains yours. We do not sell it, we do not use it to advertise to you, and we do not share it with anyone except the providers we need to run the service, as described in our Privacy Policy.

We access your data only to run and support the service: to fix a fault, or when you ask us for help with something. Every action inside your administration is logged.

7. Getting your data out

You can export your reports and figures at any time while your account is active. After you cancel, we keep your data for at least ninety days so you can still ask for a copy. After that period we may delete it.

You are legally required to keep your business records for a number of years. That obligation is yours, not ours, so please take your export with you.

8. Availability

We work hard to keep CORA available, but we do not promise it will never be down. We may take the service offline for maintenance, and we will avoid busy periods where we reasonably can. Things outside our control — an outage at a hosting provider, a bank interface that stops responding, a failure of the internet in general — can interrupt the service.

9. Bank connections and automatic reading

Where CORA connects to a bank, it does so through a licensed provider and only with the permission you give. You can withdraw that permission at any time.

CORA reads documents and proposes bookings automatically. This is a helping hand, not a guarantee: automated reading can be wrong. Check what CORA proposes before you rely on it. Your figures are your responsibility.

10. Liability

CORA is provided as it is. To the extent the law allows, we exclude implied warranties of merchantability and fitness for a particular purpose.

We are not liable for indirect or consequential loss, for lost profit, or for fines, penalties, interest or additional tax assessments. Our total liability in any twelve-month period is limited to the amount you paid us in that period.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud.

11. Changes to these terms

We may update these terms. If a change materially affects you, we will let you know at least thirty days in advance by email or inside the software. Continuing to use CORA after a change takes effect means you accept the new terms.

12. Which law applies

These terms are governed by the laws of the State of Florida, United States, and the courts of that state have jurisdiction over any dispute. Before going to court, please email us — most problems are quicker to solve by talking.

13. Contact

Questions about these terms? Email sales@cora.financial or write to OSM Enterprises LLC, 9501 Satellite Blvd, Suite 105, Orlando, FL 32837, United States.